Consistency in service is key to success

by tfcompanies | May 16, 2019 | Editorials

I recently participated in an out-of-town golf outing. There was a hotel near the golf course that was part of a well-known hotel chain that I know to be reasonably priced with attractive and clean rooms. Many of the hotels within the chain are run by independent...

Imagine failing a turnaround before it’s even begun

by tfcompanies | Apr 4, 2019 | Editorials

Yes, it does sound crazy, doesn’t it? Yet that is exactly what scientist/writer Gary Klein recommends. I think it’s worth a try. Read on and then tell me what you think. We all know what a postmortem examination is. In a criminal investigation, an autopsy...

Safety: Let’s practice what we preach

by tfcompanies | Mar 8, 2019 | Editorials

When you’re selecting a contractor to execute your turnaround or project, it is important to look at its attitude toward safety. Certainly, every project has its priorities, such as safety, quality, schedule and budget. But when safety is done right, the other...

A Key to Success: Knowing You Don’t Know

by tfcompanies | Feb 17, 2019 | Editorials

I have a friend who would often say, “I may not be the sharpest knife in the drawer but…” and then something profound — usually a simple fact that the smartest people in the room had overlooked. This fellow had labored inside refineries most of...

Healthy Companies Have Long-term Vision

by tfcompanies | Feb 1, 2019 | Editorials

Two of the most important things a businessman can have are vision and the ability to communicate that vision. We’ve seen what happens to companies that simply react to market trends and temporary whims. An old proverb says, “Vision without action is a...